Our Process
Find Out How Our Process Can Help You
Expert planning, thoughtful engineering, and passionate construction are key to delivering the best experience to our customers. Whether you're exploring AV system options with a dedicated salesperson, hosting a technician for an in-home consultation, or planning your custom smart home solution, we prioritize exceptional service. From start to finish, Hawkeye Audio/Video ensures an outstanding experience every time.
Consultation
We offer in-home consultations to evaluate your entertainment space and provide expert recommendations on home entertainment products and custom home installation solutions. Contact us to schedule a convenient date and time. We work closely with you to create a custom installation tailored to your needs, lifestyle, and budget. Your input is key to delivering a solution that enhances your home entertainment experience.
System Design & Engineering
Comprehensive and thoughtful system design and engineering are essential for ensuring the perfect balance of functionality, reliability, and aesthetics in your smart home. By planning ahead, you can avoid costly mistakes, repeated work, or disrupting walls once they’re completed. We focus on every detail of integrating smart home devices and AV systems, ensuring ease of use, consistent performance, and flexibility for future upgrades. From wiring infrastructure to control device placement and user interface design, we plan everything in advance, coordinating with architects, engineers, and contractors to seamlessly blend technology with your home’s design.
Project Management
A smart technology project requires effective planning, organization, and resource allocation to ensure it’s completed on time and meets the desired fit and finish. Our experienced project managers oversee every detail, ensuring all procedures and protocols are followed, and any unforeseen issues are quickly resolved. With strong project communication, they work closely with contractors, subcontractors, and owners to keep everything on track. Given the complexity of integrating various systems—such as audio/video, lighting control, climate, security, and networking—we take a proactive approach and over-communicate throughout the entire project to ensure seamless execution.
Installation
Home automation installation requires skill, precision, and expertise to bring together the many components of smart technology and integrated systems. Each product and brand has unique features that demand specialized knowledge to ensure optimal installation and full functionality. Our trained technicians stay up to date on the latest standards and best practices, ensuring your system is installed with quality craftsmanship. At every step, we take pride in delivering a reliable, seamless installation that performs exactly as intended, giving you the full benefits of your smart home automation system.
Programming
Simplifying sophisticated technology for easy use requires expert back-end work. Control systems unify various sub-systems like audio/video, media, and home lighting, each with its own language. Our skilled programmers ensure that all these systems communicate seamlessly in one unified language for effortless control. Even with top-tier equipment, intuitive operation depends on quality programming. Our team combines technical expertise with a focus on user experience, making complex smart systems simple and easy for anyone to use.
Service & Support
We aim to provide the best customer experience, and that extends beyond installation. Technology evolves, and your system may need repairs, service, or maintenance to keep performing at its best. As your technology partner, we’re here to assist with everything from maintaining your current setup to upgrading with the latest innovations. Count on us for expert advice, reliable repairs, professional installation, and ongoing support to ensure you always get the best experience possible.